SIGN IN FAQ’S
1.
My username and/or password don’t seem to
be working anymore. It has been awhile
since I paid dues. What is happening?
·
SIOP implemented a new member management
software.
No usernames and passwords were saved during that
conversion. To reactivate your account please go to
www.siop.org and click on the my.SIOP Access
link in the gray box. On the Sign In page, click the “Activate Now” link to create a new username and password.
2.
I tried using the password reset feature
but never received the email from SIOP.
How do I continue?
·
If your email address has changed since the last
time you paid dues, we may not have it in our records. In this case, please send us a message at
siop@siop.org or call the Administrative Office
at 419-353-0032.
3.
When I try to create an account on my.SIOP, I get an error message telling me that
this is a duplicate account. I have
never had an account with SIOP before. What is going on?
·
It is possible that you may never have created
an account, but if your name was included as a co-author on a previous
conference submission an account may have been created for you at that time.
This is the account that you will need to use now. Try following the steps to
“Reactivate an expired Account.” If you still cannot get into the account, you
will need to contact SIOP at
siop@siop.org
for assistance.
4.
I used to have a Student membership a long
time ago. How do I become a professional
member now?
·
If it was more than five years ago, you should try
creating a new account and complete a new membership application. If it was in
more recent years, you may still have an account in our system. Try using the password reset feature: you can
try resetting with either your former username, your email or your membership
ID number. If you receive a duplicate account message, that means your old
account is still in the system, but something is not correct with either your
username or email address. In that case, please contact SIOP at
siop@siop.org for assistance.
Other problems/questions/concerns? Please send us an email
at
siop@siop.org or call the Administrative
Office at 419-353-0032. We are open from
8 a.m. to 5 p.m. ET.